Terms of Service

Effective Date: April 3, 2026

These Terms of Service (“Terms”) are a legal agreement between you and OPEN SOURCE SIX SIGMA, LLC, an Arizona limited liability company (“Company,” “we,” “our,” or “us”). By accessing or using SixGrid at app.sixgrid.com or sixgrid.com (the “Service”), you agree to be bound by these Terms.

By clicking “I Agree,” “Sign Up,” “Create Account,” or by accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, which form a legally binding agreement between you and the Company. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not use the Service.

1. Definitions

“Account” means your registered account on the Service.

“Account Owner” means the person or entity that created the organization and is responsible for billing, administration, and compliance with these Terms.

“Authorized Users” means individuals who are authorized by the Account Owner to access and use the Service under the Account Owner’s subscription, including employees, contractors, and team members who have been invited to the organization.

“Beta Period” means any period during which the Service is made available on a pre-release, early-access, or beta basis, as designated by the Company.

“Customer Data” means all data, information, content, files, and materials that you or your Authorized Users upload, input, create, or process through the Service. This includes, without limitation, project information, charter details, financial data, metrics, to-do items, notes, milestones, attachments, and any other content submitted to the Service. Customer Data does not include Account Data or Usage Data.

“Account Data” means information provided during registration and account management, such as names, email addresses, organization names, billing information, and user profile details.

“Usage Data” means data collected automatically about how the Service is used, including feature usage patterns, page views, session duration, error logs, and performance metrics. Usage Data does not identify specific Customer Data content.

“Service” means the SixGrid web application located at app.sixgrid.com, the SixGrid marketing website located at sixgrid.com, and any related services, features, and functionality provided by the Company.

“Subscription” means the plan selected by the Account Owner that determines access levels, features, and pricing for the Service.

2. The Service

2.1 What SixGrid Is

SixGrid is a project management application designed specifically for Lean Six Sigma and Continuous Improvement programs. It provides tools for managing DMAIC projects, Kaizen events, and other CI methodologies, including project charters, milestones, to-dos, metrics, financials, reporting, and team collaboration. SixGrid is offered as a Software-as-a-Service (“SaaS”) product.

2.2 Service Availability

We take the availability of the Service seriously and work to maintain consistent uptime. However, the Service is provided on an “as is” and “as available” basis. We do not guarantee any specific level of uptime or availability. The Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance that may affect availability.

2.3 Modifications to the Service

We reserve the right to modify, update, or discontinue any part of the Service at any time, with or without notice. If we make changes that materially reduce the functionality of the Service for which you have an active paid Subscription, we will make reasonable efforts to notify you in advance. We will not remove core functionality of the Service in a way that renders it materially unusable during an active paid Subscription period without providing a reasonable alternative or a prorated refund for the remainder of your billing cycle.

3. Accounts

3.1 Registration

To use the Service, you must create an Account by providing accurate, complete, and current information. You must be at least 18 years old to create an Account. You agree to update your Account information as necessary to keep it accurate.

3.2 Account Security

You are responsible for maintaining the security of your Account and password. The Company cannot and will not be liable for any loss or damage resulting from your failure to maintain the security of your Account and password. You must notify us immediately at support@sixgrid.com if you become aware of any unauthorized access to or use of your Account.

3.3 Account Ownership

Our legal responsibility is to Account Owners. The Account Owner is the person or entity that created the organization and manages the Subscription. We cannot cancel an Account, make billing changes, or provide Account Data at the request of anyone other than the Account Owner (or an authorized administrator designated by the Account Owner). If there is a dispute over Account ownership, we reserve the right to determine the rightful Account Owner based on reasonable evidence, including the email address associated with the Account, billing information, and other relevant factors.

3.4 One Person, One Account

Accounts are for individual human users. You may not share your login credentials with other people. Each person who accesses the Service must have their own Account. Accounts registered by bots or other automated methods are not permitted.

3.5 Authorized Users

The Account Owner is responsible for all activity that occurs under its Account, including all activity by its Authorized Users. The Account Owner must ensure that all Authorized Users are aware of and comply with these Terms. The Account Owner will be liable for any violation of these Terms by its Authorized Users.

4. Beta Program

4.1 Beta Access

During any Beta Period, we may provide you with access to the Service at no cost or at reduced pricing. Beta access is provided at our sole discretion and may be revoked at any time.

4.2 Beta Acknowledgments

By participating in the Beta Program, you acknowledge and agree that:

(a) The Service is pre-release software and may contain bugs, errors, and incomplete features.

(b) The Service may change substantially between the Beta Period and general availability, including changes to features, pricing, and plans.

(c) Data created during the Beta Period will carry over to general availability if you maintain your Account and select a paid Subscription. If you do not select a paid Subscription when the Beta Period ends, your Account will revert to the Free plan and will be subject to Free plan limitations.

(d) The Company is not liable for any loss or damage arising from your use of the Service during the Beta Period, including loss of data or interruption of business, to the fullest extent permitted by law.

(e) You agree to provide reasonable feedback about the Service when requested, though you are not obligated to do so.

4.3 Transition from Beta

When the Beta Period ends, the Company will notify you and provide a reasonable timeframe to select a paid Subscription. If you do not select a paid Subscription within the specified timeframe, your Account will be subject to Free plan limitations.

5. Subscription Plans, Billing, and Payment

5.1 Plans

The Service is offered under multiple Subscription plans, including a Free plan and paid plans. Current plan details, pricing, features, and limitations are described on the SixGrid website at sixgrid.com/pricing. The Company may modify plan offerings, pricing, and features from time to time.

5.2 Free Plan

The Free plan provides limited access to the Service at no cost. The Free plan includes limitations on the number of projects, users, and features available. The Company may modify the scope of the Free plan at any time.

5.3 Paid Plans

Paid Subscriptions are available on a monthly or annual basis. Paid Subscriptions grant access to additional features, higher limits, and expanded capabilities as described for each plan.

5.4 Billing

For paid Subscriptions, you agree to pay the applicable fees as described at the time of purchase. All fees are stated in U.S. dollars. You must provide a valid payment method to maintain a paid Subscription. We use a third-party payment processor (currently Stripe) to process payments. Your payment information is handled directly by our payment processor and is subject to their terms and privacy policy.

5.5 Automatic Renewal

Paid Subscriptions automatically renew at the end of each billing cycle (monthly or annual) at the then-current rate unless you cancel before the renewal date. We will provide at least 30 days’ notice of any price increases for existing Subscribers before the increases take effect.

5.6 Taxes

All fees are exclusive of taxes. You are responsible for all applicable sales, use, value-added, and other taxes, duties, and charges imposed by any governmental authority on your Subscription, other than taxes imposed on the Company’s income.

5.7 Changes to Pricing

We may change our pricing from time to time. For existing paid Subscribers, we will provide at least 30 days’ advance notice of any price change via email to the Account Owner. The new pricing will take effect at the start of the next billing cycle following the notice period.

5.8 Per-Seat Billing

For plans that are billed per user (“per seat”), fees are calculated based on the number of Authorized Users added to the Account. When a new user is added during a billing cycle, the fee for that user will be prorated for the remainder of the current billing cycle. Removing a user does not entitle you to a refund for the current billing cycle; the reduced seat count will be reflected at the next renewal.

6. Cancellation and Refunds

6.1 How to Cancel

You may cancel your paid Subscription at any time through your Account billing settings. Cancellation takes effect at the end of the current paid billing period. You will retain access to paid features through the end of the period you have already paid for.

6.2 Effect of Cancellation

When your paid Subscription ends (whether by cancellation, non-payment, or expiration), your Account will revert to the Free plan. Your Customer Data will remain in the Service and accessible under Free plan limitations. Features and access beyond Free plan limits will be restricted, but no Customer Data will be deleted solely due to a plan downgrade.

6.3 Refunds

Subscription fees are generally non-refundable. However, we aim to be fair in all of our dealings:

(a) If you were charged for a renewal that you intended to cancel, contact us within 14 days and we will issue a full refund for that charge.

(b) If you purchased an annual Subscription and cancel within 30 days of purchase and have not made substantial use of the Service, we may issue a prorated refund at our discretion.

(c) If the Service experienced extended downtime or a material failure that substantially impacted your use, we may issue a partial refund or credit at our discretion.

To request a refund, contact us at support@sixgrid.com. We will review refund requests on a case-by-case basis and aim to reach a fair resolution.

6.4 Company-Initiated Cancellation

We reserve the right to suspend or terminate your Account and refuse any and all current or future use of the Service for any reason at any time, including if we reasonably believe you have violated these Terms. We will provide you with reasonable notice and an opportunity to export your Customer Data before termination, unless the termination is due to a material breach of these Terms that threatens the security or integrity of the Service or other users. See Section 16 (Termination) for additional details.

7. Customer Data

7.1 Ownership

Your data is yours. As between you and the Company, you retain all right, title, and interest in and to your Customer Data, including all intellectual property rights. The Company claims no ownership rights over your Customer Data.

7.2 License to Us

By using the Service, you grant the Company a limited, non-exclusive, worldwide license to access, use, process, copy, transmit, store, and display your Customer Data solely for the purpose of (a) providing and maintaining the Service, (b) providing customer support, (c) preventing or addressing technical or security issues, and (d) as required by law. This license terminates when you delete your Customer Data or when your Account is terminated, subject to our data retention policies described below.

7.3 Your Responsibilities

You are solely responsible for the content, quality, accuracy, and legality of your Customer Data. You represent and warrant that you have all necessary rights and permissions to upload, store, and process your Customer Data through the Service, and that doing so does not violate any applicable law, regulation, or third-party rights.

7.4 Data Security

We take the security of your Customer Data seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect Customer Data from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:

(a) Encryption of data in transit using TLS/SSL.

(b) Managed database hosting with automated backups and point-in-time recovery.

(c) Role-based access controls within the application.

(d) Infrastructure hosted by reputable third-party providers with their own security certifications and practices.

(e) Regular monitoring for errors and security events.

While we implement reasonable security measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your Customer Data.

7.5 Confidentiality of Customer Data

We understand that your Customer Data may contain sensitive and proprietary business information, including process improvement data, financial figures, operational metrics, and organizational details. We treat all Customer Data as confidential. Company personnel will not access your Customer Data except:

(a) To provide and maintain the Service and troubleshoot issues.

(b) To respond to support requests you initiate (we will ask for consent before accessing specific project data).

(c) When automated error monitoring requires review of minimal data to resolve a system issue.

(d) To investigate violations of these Terms or to protect the security of the Service and its users.

(e) As required by applicable law, regulation, or legal process.

We will not sell, rent, lease, or otherwise commercially exploit your Customer Data. We will not provide your Customer Data to third parties for their marketing or advertising purposes.

7.6 Aggregated and De-Identified Data

We may collect and use aggregated, anonymized, or de-identified data derived from your use of the Service (“Aggregated Data”) for purposes including analytics, benchmarking, improving the Service, and generating industry insights. Aggregated Data will not identify you, your organization, or any individual, and will not contain any Customer Data in identifiable form. We own all Aggregated Data.

7.7 Data Export

You may export your Customer Data at any time while your Account is active, using the export features available within the Service. If the Service does not provide automated export for certain data, you may contact us at support@sixgrid.com and we will provide your data in a standard format within a reasonable timeframe.

7.8 Data Retention and Deletion

(a) Active Accounts. Customer Data is retained for as long as your Account is active and you maintain a Subscription (including the Free plan).

(b) Upon Cancellation. When you cancel your paid Subscription, your Account reverts to the Free plan. Your Customer Data remains accessible under Free plan limitations.

(c) Upon Account Deletion. If you request deletion of your Account, your Customer Data will be permanently deleted from active systems within 30 days and from backups within 60 days. Once deleted, Customer Data cannot be recovered.

(d) Inactive Accounts. Accounts on the Free plan with no login activity for 12 consecutive months may be flagged as inactive. We will notify the Account Owner by email before taking any action. If no response is received within 30 days of notification, we reserve the right to delete the Account and associated Customer Data.

(e) Data Export Before Deletion. Before canceling or deleting your Account, we strongly recommend that you export any Customer Data you wish to retain. We will make reasonable efforts to allow data export before Account deletion, but we cannot guarantee data recovery after deletion has been completed.

8. Acceptable Use

8.1 General

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service for its intended purpose: managing Lean Six Sigma and Continuous Improvement projects and related activities.

8.2 Prohibited Uses

You agree not to:

(a) Use the Service in violation of any applicable federal, state, local, or international law or regulation.

(b) Use the Service to store, transmit, or process any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.

(c) Use the Service to infringe on the intellectual property or other rights of any third party.

(d) Attempt to gain unauthorized access to any portion of the Service, other Accounts, or any systems or networks connected to the Service.

(e) Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party’s use of the Service.

(f) Use any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission.

(g) Introduce any viruses, Trojan horses, worms, or other malicious code to the Service.

(h) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.

(i) Resell, sublicense, or redistribute the Service or any portion thereof without our prior written consent.

(j) Use the Service to send unsolicited communications (spam) to other users.

(k) Impersonate any person or entity or misrepresent your affiliation with any person or entity.

(l) Use the Service to store or transmit content that exploits or harms minors in any way.

8.3 Fair Use and Resource Limits

To ensure the Service remains available and performant for all users, we enforce reasonable resource limits. These limits may include, without limitation:

(a) File Storage. Each plan includes a file storage allocation. Storage limits are described on the pricing page. If you exceed your plan’s storage limit, you may be required to upgrade your plan or reduce your storage usage.

(b) API Usage. If we provide API access, reasonable rate limits will apply.

(c) User Limits. Each plan specifies the number of Authorized Users permitted.

(d) Project Limits. Each plan may specify the number of active projects permitted.

We reserve the right to contact you if your usage significantly exceeds typical usage for your plan. We will provide reasonable notice and an opportunity to adjust your usage or upgrade your plan before taking any action to restrict your Account.

8.4 Enforcement

Violation of this Section 8 may result in suspension or termination of your Account. We will provide notice before suspension or termination except where immediate action is necessary to protect the security or integrity of the Service or other users.

9. Intellectual Property

9.1 Company IP

The Service, including its design, features, functionality, user interface, documentation, trademarks, logos (including the SixGrid name, the “Project Management for Process Excellence™” tagline, and associated branding), and underlying technology, are and shall remain the exclusive property of the Company and its licensors. These Terms do not grant you any right, title, or interest in the Service other than the limited right to use it in accordance with these Terms.

9.2 License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the term of your Subscription solely for your internal business or personal purposes as permitted by your Subscription plan.

9.3 Feedback

If you provide us with feedback, suggestions, ideas, or recommendations regarding the Service (“Feedback”), you acknowledge that such Feedback is voluntary and non-confidential, and you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service or any other products or services without any obligation or compensation to you.

9.4 Copyright Infringement

If you believe that any content on the Service infringes your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (DMCA) to our designated copyright agent:

Robbin Holly
Thomas S Holly CPA PLLC
3033 N 44th Street Suite 130
Phoenix AZ 85018
480-945-0699
rholly@hollycpa.com

The DMCA notice must include substantially the same information required under our Copyright Policy at opensourcesixsigma.com. It is our policy to terminate the Accounts of repeat copyright infringers.

10. Third-Party Services

10.1 Sub-Processors

The Service uses third-party vendors and hosting partners to provide the necessary infrastructure, functionality, and services required to operate. Our current sub-processors include:

(a) Clerk — Authentication and user management

(b) Stripe — Payment processing and subscription management

(c) Render — Backend hosting and managed database

(d) Vercel — Frontend hosting

(e) Cloudflare — File storage (R2)

(f) Resend — Transactional email delivery

(g) Sentry — Error monitoring

We may update this list of sub-processors from time to time. We will update this section of the Terms or maintain a separate sub-processor list on our website to reflect any changes.

10.2 Third-Party Terms

Your use of the Service may be subject to the terms and conditions of third-party services, including our payment processor (Stripe) and authentication provider (Clerk). The Company is not responsible for the practices or policies of these third-party services.

10.3 Integrations

If the Service provides integrations with third-party applications or services, your use of those integrations is at your own risk. The Company does not warrant or support third-party integrations and is not liable for any issues arising from their use.

11. Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, available at sixgrid.com/privacy. By using the Service, you consent to the practices described in our Privacy Policy.

12. Disclaimer of Warranties

Note: The following section is presented in sentence case for readability but is legally binding.

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. The Company specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and all warranties arising from course of dealing, usage, or trade practice.

The Company does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that defects will be corrected. The Company does not warrant that the results obtained from the use of the Service will be accurate or reliable.

No advice or information, whether oral or written, obtained by you from the Company or through the Service shall create any warranty not expressly stated in these Terms.

The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.

13. Limitation of Liability

13.1 Exclusion of Consequential Damages

Note: The following section is presented in sentence case for readability but is legally binding.

To the fullest extent permitted by law, in no event will the Company, its affiliates, officers, directors, employees, agents, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for loss of profits, revenue, goodwill, data, or other intangible losses, arising out of or relating to your use of or inability to use the Service, regardless of the theory of liability (whether in contract, tort, negligence, strict liability, or otherwise) and regardless of whether the Company was advised of the possibility of such damages.

13.2 Liability Cap

Note: The following section is presented in sentence case for readability but is legally binding.

To the fullest extent permitted by law, the Company’s total aggregate liability arising out of or relating to these Terms or the Service, under any legal or equitable theory, shall not exceed the greater of: (a) the total amounts paid by you to the Company under these Terms in the six (6) months preceding the event giving rise to the claim, or (b) fifty dollars ($50 USD).

13.3 Applicability

Note: The following section is presented in sentence case for readability but is legally binding.

The limitations in this Section 13 apply regardless of whether the Company has been advised of the possibility of such damages and notwithstanding the failure of the essential purpose of any limited remedy. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

(a) Your violation of these Terms.

(b) Your use of the Service, including any Customer Data you upload, store, or process through the Service.

(c) Your violation of any applicable law, regulation, or third-party rights.

(d) Any claim that your Customer Data infringes or misappropriates the intellectual property or other rights of any third party.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule.

15.2 Jurisdiction

Any legal suit, action, or proceeding arising out of or related to these Terms that is not subject to arbitration shall be instituted exclusively in the federal courts of the United States or the courts of the State of Arizona, in each case located in the city of Phoenix and County of Maricopa. Each party irrevocably submits to the exclusive jurisdiction of such courts.

15.3 Arbitration

With the exception of claims by the Company relating to non-payment or claims by either party for injunctive or equitable relief, all disputes arising out of or relating to these Terms shall be settled by binding arbitration conducted in Phoenix, Arizona, under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.4 Class Action Waiver

Note: The following section is presented in sentence case for readability but is legally binding.

To the fullest extent permitted by law, you agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and the Company each waive any right to a jury trial.

15.5 Arbitration Opt-Out

You may opt out of the arbitration provision in Section 15.3 by sending written notice of your decision to opt out to support@sixgrid.com within 30 days of first accepting these Terms. If you opt out, neither you nor the Company can require the other to participate in an arbitration proceeding, and disputes will be resolved in accordance with Sections 15.1 and 15.2.

15.6 Limitation on Time to File Claims

Note: The following section is presented in sentence case for readability but is legally binding.

Any cause of action or claim you may have arising out of or relating to these Terms or the Service must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

16. Termination

16.1 Termination by You

You may terminate your Account at any time by canceling your Subscription and requesting Account deletion through the Service or by contacting support@sixgrid.com. Upon Account deletion, the effects described in Section 7.8(c) will apply.

16.2 Termination by Us

We may suspend or terminate your Account and access to the Service immediately upon written notice if:

(a) You fail to pay any amount when due.

(b) You breach any material provision of these Terms.

(c) You engage in conduct that threatens the security, integrity, or availability of the Service.

(d) We are required to do so by law.

For non-material breaches, we will provide reasonable notice and an opportunity to cure before termination. For material breaches that threaten the Service or other users, we may act immediately.

16.3 Effect of Termination

Upon termination:

(a) Your right to access and use the Service will cease immediately (or at the end of your current billing period, if terminated by you).

(b) We will make your Customer Data available for export for a period of 30 days following termination (except in cases of termination for cause where immediate action was necessary).

(c) After the 30-day export period, your Customer Data will be permanently deleted in accordance with Section 7.8.

(d) Termination does not relieve you of the obligation to pay any fees that accrued prior to termination.

16.4 Survival

The following Sections shall survive any termination or expiration of these Terms: 5.6 (Taxes), 7.1 (Ownership), 7.6 (Aggregated Data), 9.1 (Company IP), 9.3 (Feedback), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), 16.3 (Effect of Termination), 16.4 (Survival), and 17 (General Provisions).

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the sole and entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

17.2 Changes to These Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them. For material changes, we will provide notice by updating the “Last Updated” date at the top of this page and by sending an email to the Account Owner at the email address on file. Your continued use of the Service following the posting of revised Terms means you accept and agree to the changes.

17.3 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary such that the remaining provisions of these Terms will continue in full force and effect.

17.4 Waiver

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, whether voluntarily, by operation of law, or otherwise, without the prior written consent of the Company. The Company may freely assign these Terms. Any purported assignment in violation of this Section is null and void. These Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.

17.6 Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms if and to the extent such failure or delay is caused by circumstances beyond the Company’s reasonable control, including but not limited to: acts of God; natural disasters; pandemic or epidemic; war, terrorism, or civil unrest; government actions or orders; power failures; internet or telecommunications failures; or denial-of-service attacks.

17.7 Notices

All notices from the Company to you will be sent to the email address associated with your Account. All notices from you to the Company should be sent to support@sixgrid.com or by mail to:

Open Source Six Sigma, LLC
3033 N. 44th Street, Suite 130
Phoenix, AZ 85018

17.8 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.

17.9 Export Regulation

The Service may be subject to U.S. export control laws. You shall not access or use the Service from any jurisdiction where such access or use would violate applicable export control laws or regulations.

17.10 Relationship of the Parties

Nothing in these Terms is intended to or shall be construed to create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and the Company.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@sixgrid.com

Mail:
Open Source Six Sigma, LLC
3033 N. 44th Street, Suite 130
Phoenix, AZ 85018

SixGrid is a product of Open Source Six Sigma, LLC. “Project Management for Process Excellence” is a trademark of Open Source Six Sigma, LLC.